Contact & FAQ
We’re here to help — quick answers and easy ways to reach us.
Maintenance Emergencies: Call 254.500.2462 and follow the prompts.
Phone
Resident app
Use the AppFolio Online Portal to pay rent and request maintenance.
How soon will I hear back after applying?
Most decisions are made within 2 business days after we receive a complete application.
Do you accept co-signers or guarantors?
Yes — considered case-by-case based on the overall application.
What if I’m self-employed?
We accept recent bank statements to verify income.
How do I request maintenance?
Open the resident app and submit a request. Add photos/video if helpful. You’ll see status updates in the app.
What’s your pet policy?
No breed restrictions. Up to 3 pets. Choose $300 one-time or $25/mo pet rent. (Service animals/ESAs per law.)
Where do you operate?
Fort Cavazos area and Greater Killeen — Killeen, Harker Heights, Copperas Cove, and nearby communities.