Contact & FAQ
Quick answers and easy ways to reach us.
Avg Response (non-emergency): < 24 Hrs
Locally Veteran Owned
Resident Rating: 4.8★
Talk With Us
- Phone: 254-500-2462
- Email: tx.keystone.holdings@gmail.com
Emergencies
Call 254.500.2462 and follow the prompts.
FAQ
How soon will I hear back after applying? ⌃
Most decisions are made within 2 business days after we receive a complete application.
Do you accept co-signers or guarantors? ⌃
Yes — considered case-by-case.
What if I’m self-employed? ⌃
We can verify income using recent bank statements.
How do I request maintenance? ⌃
Use the resident portal/app to submit a request (photos or video help). For emergencies, call 254.500.2462.
What’s your pet policy? ⌃
No breed restrictions. Up to 3 pets. Choice of $300 one-time or $25/mo pet rent.
Where do you operate? ⌃
Fort Hood area and Greater Killeen — including Killeen, Harker Heights, Copperas Cove, and nearby communities.